The checkpoint arrives on time
The order is marked complete in FlowWitness. No email is sent.
Shopify Flow failure alerts
Know when a paid-order automation does not finish.
FlowWitness starts an independent deadline for every paid order. If your Shopify Flow never reaches its completion checkpoint, your team gets one incident email with the affected order link.
- Free plan available
- One alert per incident
- No customer contact data stored
The result, not just the trigger
Catch the gap between “Flow started” and “work finished.”
A trigger firing does not prove that every important step completed. FlowWitness waits for an explicit check-in from the successful end of your workflow.
The deadline passes without a check-in
FlowWitness opens one incident and sends one deduplicated email.
The Flow checks in after the deadline
The late completion is recorded without deleting the original incident.
Setup
One workflow edit, then leave it running.
FlowWitness monitors one paid-order workflow per store.
Install FlowWitness
A paid-order webhook creates the expectation. The default deadline is 15 minutes.
Add the completion action
Put Report completion to FlowWitness at the end of every successful branch.
Choose the alert inbox
When the check-in is missing, the email includes the order link, deadline, and next steps.
Data boundary
Enough data to prove the checkpoint. Nothing from the order body.
FlowWitness correlates IDs and timestamps. It does not build customer profiles or copy order details.
Read the privacy policy →Stored
- Shop domain and Shopify session
- Order GID, order number, monitor key, and timestamps
- Checkpoint, incident, and email status
- Encrypted merchant alert address
Not stored
- Customer name, email, phone, or address
- Payment details or line items
- Order contents or complete webhook payloads
- Data for advertising or model training
Operational details
Built around the failure cases that create noise.
Duplicate-safeWebhook and action retries do not create duplicate
incidents.
Out-of-order safeEarly completion signals reconcile when the paid-order event
arrives.
Retrying email outboxDelivery failures retry safely and remain visible for
review.
Incident handlingAcknowledge and resolve without erasing late-completion
evidence.
Protect one paid-order Flow before the next silent miss.
Add one completion action to the successful path, choose a deadline, and send missed-checkpoint alerts to your team inbox.